<!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>Shipping Policy</title> <style> body { font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, sans-serif; line-height: 1.6; max-width: 800px; margin: 0 auto; padding: 20px; color: #333; } h2 { color: #2c3e50; margin-top: 30px; margin-bottom: 15px; font-size: 1.3em; font-weight: 600; } p { margin-bottom: 15px; } ul { margin: 10px 0 15px 20px; } li { margin-bottom: 8px; } </style> </head> <body> <h2>1. PROCESSING TIME</h2> <p>All orders are processed within 1-2 business days. Orders received after 2 PM GMT+6 will be processed the next business day.</p>
<h2>2. SHIPPING METHODS & DELIVERY TIME</h2> <p>We currently offer the following shipping options:</p> <ul> <li>Standard Delivery (3-5 business days): Tk 100</li> <li>Express Delivery (1-2 business days): Tk 200</li> <li>Free Shipping: Available on orders over Tk 1000</li> </ul>
<h2>3. SHIPPING LOCATIONS</h2> <p>We currently ship to all major cities in Bangladesh:</p> <ul> <li>Dhaka (1-2 days)</li> <li>Chittagong (2-3 days)</li> <li>Other major cities (3-5 days)</li> <li>Remote areas may require additional time</li> </ul>
<h2>4. ORDER TRACKING</h2> <p>Once your order ships, you will receive a tracking number via email. You can track your package's status at any time through our website or the courier's tracking portal.</p>
<h2>5. SHIPPING RESTRICTIONS</h2> <p>Certain items may be restricted for shipping to specific locations. We will notify you if any items in your order are affected by such restrictions.</p>
<h2>6. LOST OR DAMAGED PACKAGES</h2> <p>We are not responsible for lost or stolen packages. However, we will assist in filing claims with our shipping partners if a package is damaged during transit.</p>
<h2>7. INTERNATIONAL SHIPPING</h2> <p>We currently do not offer international shipping. All orders must be delivered within Bangladesh.</p>
<h2>8. ADDRESS ACCURACY</h2> <p>Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by customers.</p>
<h2>9. DELIVERY ATTEMPTS</h2> <p>Our courier partners will make up to 3 delivery attempts. After the third unsuccessful attempt, the package will be returned to our facility.</p>
<h2>10. SHIPPING DURING HOLIDAYS</h2> <p>Processing and shipping times may be extended during major holidays and peak seasons. We will notify customers of any expected delays.</p> </body> </html>